ality - Solution

Module «Core»

Core unlocks the full potential of your data and enables you to serve your customers in the best possible way.

Dashboard

Fully customizable to meet your needs, our comprehensive Dashboard brings together the metrics of your business in one central location to accurately guide your decisions. All key marketing information for your company is available in real time at the push of a button, including customer retention, loyalty programs, campaigns and segmentations.

Analytics

You can configure and create comprehensive reports based on your customer data using our Analytics module, which details a constant overview of your customer-related key figures. This drives your understanding of your customers to the next level and makes your marketing efforts even more effective.

Customer

The live 360° view of your customers via the Customer module gives you access to touchpoint history, important metrics and insights such as revenue, transaction frequency, allocated segments, and most recent customer activities. Moreover, managing your customer data is easier than ever through an accessible and clear user interface.

Transaction

You’ll always be in the loop with your customers using the Transaction module, which details a customer transaction overview, including preferences for each individual customer. You can view all customer transactions attributes at any time, whether it's a transaction via a store point-of-sale or an online purchase in your web shop or mobile app.

Connect

Data management is made straightforward using the Connect module’s range of functions—even in the most extensive and complex IT landscapes. You can import and utilize relevant data from your existing system to make your marketing activities more efficient and effective. Data export via standardized interfaces is automatically simpler and quicker via this module.

Module «Core» - Key Benefits

Solid Foundation for efficient Loyalty Marketing

Core analyzes all customer data, segments and reports information obtained and presents it clearly in functional dashboards.

360° Customer View

Single customer profile of the highest quality across all touchpoints.

Omnichannel-ready

Integrate data from all touchpoints for borderless business.

Clear Dashboards

Insights and metrics for customer segments, loyalty, partners, products, and more.

Endlessly scalable

Unlimited scalability for highest performance and reliability.

100% compliant with Data Protection

Data is stored and managed securely and DSGVO-compliant in CH/EU.

For all Industries

Customized loyalty for all business sectors and industries.