ality - Solution

Module «Core»

Core unlocks the full potential of your data and enables you to serve your customers in the best possible way.

Dashboard

Freely customizable to your needs, the clear dashboard brings together the most important metrics of your business in one central location to help you make better decisions. The key marketing metrics for your company regarding customer retention, loyalty programs, campaigns and segmentations are available in real time at the push of a button.

Analytics

With the Analytics module, you can configure and create comprehensive reports based on your customer data, giving you a constant overview of your most important customer-related key figures. With these insights, you can take your understanding of your customers to the next level and make your marketing efforts even more effective.

Customer

The Customer module gives you a 360° view of your customers at any time. In addition to the touchpoint history, you can see important metrics and insights such as revenue, transaction frequency, allocated segments or latest customer activities. Moreover, managing your customer data is easier than ever thanks to the accessible and clear user interface.

Transaction

With this module, you always have an overview of all customer transactions and recognize the preferences of your individual customers. You can view all customer transactions with all their details at any time, whether it's a transaction via the store POS or, for example, a purchase in your web shop or mobile app.

Connect

Thanks to the Connect module's range of functions, data management is no problem even in extensive and complex IT landscapes. Import relevant data from your existing systems and use it, for example, to make your marketing activities even more efficient. Of course, data export via standardized interfaces is also possible without further ado.

Module «Core» - Key Benefits

Solid Foundation for efficient Loyalty Marketing

Core analyzes all customer data, segments and reports information obtained and presents it clearly in functional dashboards.

360° Customer View

Single customer profile of the highest quality across all touchpoints.

Omnichannel-ready

Integrate data from all touchpoints for borderless business.

Clear Dashboards

Insights and metrics for customer segments, loyalty, partners, products, and more.

Endlessly scalable

Unlimited scalability for highest performance and reliability.

100% compliant with Data Protection

Data is stored and managed securely and DSGVO-compliant in CH/EU.

For all Industries

Customized loyalty for all business sectors and industries.